Payment / shipping
According to DHL, there are currently delays due to the unexpectedly high volume of parcels as a result of the Corona situation. Therefore, the delivery of your shipments may be delayed by several days.
We ship Monday - Friday with DHL. Unless otherwise specified in the item description, the standard delivery of the goods in Germany takes place within 1-3 working days, for foreign deliveries within 3 - 12 working days after order confirmation (with agreed advance payment after the time of receipt of payment).
We ship Monday - Friday with DHL Domestic Express Shipping Germany - delivery within the next working day provided you have your order before 12.00 clock. (no Saturday delivery)
Please note that on Sundays and public holidays delivery is not possible.
If you have ordered articles with different delivery times, we will ship the goods in a common shipment, unless we have made any deviating agreements with you. The delivery time is determined in this case after the article with the longest delivery time you have ordered.
For pickup we inform you by e-mail about the provision of the goods and the pick-up. In this case, no shipping costs will be charged.
General information about shipping:
If you wish to ship to another address, please indicate this under "Delivery address"
Deliveries within Germany:
Shipping costs 2.90 euros
From an order value of 40.00 € we deliver free shipping. (Standard delivery DHL)
Shipping costs DHL Express shipping 10.90 Euro (only in Germany available)
Deliveries outside Germany:
|Europe Zone 1||order value||shipping costs|
|Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia Spain, Czech Republic, Hungary, Cyprus||to EUR 400, -||EUR 7,90|
|from EUR 400, -||free|
|Europe Zone 2 |
|Great Britain, Switzerland, Liechtenstein, Montenegro, Norway, Ukraine, Gibraltar, Vatican City, Ukraine, Belarus||up to EUR 400,-||EUR 10,90|
|from EUR 400,-||free|
|Australia, Singapore, Canada, Japan, South Africa, Israel, United Arab Emirates, United States, Algeria, Georgia, Hong Kong, Iceland, Morocco, Mexico, Russia, Tunisia, Turkey, Egypt, China, Vietnam||EUR 35,00|
Delivery to non-EU countries: the VAT will be deducted automatically in your basked
Any tax, customs and import duties incurred are to be borne by the recipient.
The following payment methods are generally available in our shop:
Pickup and cash payment
When selecting the payment method, please enter your bank details in separate e-mail and deliver the goods after receipt of payment.
Cash on delivery (only possible in Germany)
You pay the purchase price directly to the delivery person. There are plus costs in the amount of 5,60 Euro.
As part of the PayPal payment service, we offer various payment methods as PayPal services. You will be redirected to the website of the online provider. There you can specify your payment details, the use of your information by PayPal and the money order and a PayPal account.
If you have the payment method PayPal, you will need to register there to pay the invoice amount. register first and legitimize with your access data. The payment transaction will be processed by PayPal immediately upon receipt of payment. You'll get more information during the ordering process.
If you have the payment method credit card you should not be registered with PayPal to pay the invoice amount. The payment transaction will be sent by your credit card issuer at the request of PayPal immediately upon the confirmation of the money order and after your legitimation as a legitimate cardholder, and your card will be charged. You'll get more information during the ordering process.
If you have selected the method of payment debit, you may not be registered with PayPal in order to pay the invoice amount. By submitting the payment order, you are giving PayPal a direct debit mandate. About the date of the account debit you will be informed by PayPal (so-called Prenotification). Upon submitting the direct debit mandate immediately after the payment order has been received, PayPal will request its bank to initiate the payment transaction. The payment transaction will be processed and your account debited. You will receive further information during the ordering process.